Critical Branding Mistakes you Could be Making
Branding can easily make or break your company. After all, there is so much competition out there and you have to make sure that you stand out from the crowd. Working on your image is one of the best ways for you to do this, whether you are beginning to build your business or whether you need to undergo a full rebrand, this guide will help you to know the top mistakes you need to avoid.
Not Having a Defined Strategy
Your brand is ultimately the heart and soul of your business. You have to make sure that your brand communicates who you are and what you offer. Whenever someone visits your website or your social media page, they should get a sense of what you’re about, right away. As you are creating your brand, you have to make sure that you keep your target audience in mind. Ask yourself, how can you connect with them? What can you do to try and serve them? What do you stand for? If you don’t take the time to define your strategy then your customers may not feel as though they understand you very well, and this is something you need to try and avoid.
Failure to Research Competition
You have got to know what is out there, or you will never be able to get the result you need out of your business. Take the time to research your competition and find out what their angle is. If you can understand what other people do then this will help you to pinpoint the reason for their success. If you can take the time to uncover gaps in the market or if you can find some common trends then this will help you far more than you realise.
Not Knowing your Audience
When you begin to create a brand, you have to think about the people before you think about the product. If you do not keep your audience in mind then you may find that you end up with a constant disconnect. When customers browse through your site, or when they go through your social media page, they should have a solid understanding of your brand. Before you even start your small business, you have to do some market research. If you already run a business and you didn’t do this then there’s nothing wrong with that, but you do need to put in the work now.
Neglecting your Customer Experience
If you do not have a steady stream of customers, then your business will be nothing. Setting up some kind of feedback system is essential, as it means you can keep in touch with everyone. It also means you can make changes based on what your audience is trying to tell you. If you often receive complaints but you do not do anything about them then this can cause you to lose out on business, so make sure that you do something about this if you can.
Failing to Differentiate
If you do not take the time to differentiate your company’s brand then this will work against you. The best way for you to try and avoid blending into the background would be for you to try and create something memorable. Some of the tools you can use here include creative packaging, typography and even fonts. Logo design is also very important, so consider this if you can. Depending on your brand, it may be that you create branded products to push your message. If you run a dog walking business then invest in some custom toques, so when you are out and about in cold weather you know that people will always be able to recognise your brand.
Not Having a Plan for a Crisis
Mistakes happen but there is one thing that is worse than a crisis, and that is not having a plan in place to deal with it when it happens. If you run a small business then you need to have a solid plan in place so everyone knows what to do in the event of a disaster. Sure you can’t plan for everything, but you can have a template that you can implement and then tweak, should there be a mishap. If you can make sure that you do this then your team will have more confidence and you may also find that you are able to limit the negative effects of something going wrong.
So if you can avoid these mistakes, you should find that your business is in a way better position overall and that you are able to really push the boundaries of what you can do.